1. Introduction
This Privacy Policy explains how FindHotelsAU.com handles personal information, technical information and privacy choices when you browse the website, use its contact features, adjust cookie preferences or interact with third-party content. It is intended to give visitors a clear explanation of the information that may be involved in a typical website visit and the choices available to them.
FindHotelsAU aims to collect and use only information that is relevant to providing accommodation information, responding to enquiries, maintaining website functionality and improving the visitor experience. The exact information processed can depend on how you use the website, which browser settings you choose and which third-party services are available on a particular page.
This policy applies to FindHotelsAU.com and the pages operated under this domain. It does not automatically apply to websites, booking services, maps, social networks or other services operated by third parties, even where FindHotelsAU provides a link or embedded feature.
2. Information You Provide
You may choose to provide information when making an accommodation or general enquiry. Depending on the feature you use, this can include your first name, last name, email address, optional telephone number, preferred stay date, enquiry category and the contents of your message.
If you contact FindHotelsAU through an operational email address, telephone number or another communication channel, the information you provide may also include correspondence history and any additional details you voluntarily share so that your request can be understood and answered.
Please avoid including payment card details, identity documents, medical records or other highly sensitive information in a general website enquiry unless a secure and appropriate process has specifically been provided for that purpose.
3. Contact Form Information
The contact form on this website currently performs validation in your browser. It checks required fields, validates the email format and confirms that the Privacy Policy checkbox has been selected.
The current contact-form implementation does not transmit the form contents to a FindHotelsAU server, email inbox or CRM. Information entered into the form remains within the browser session unless you separately send the same information using an operational communication channel such as email or telephone.
If a server, email service, reservation platform, CRM or other submission endpoint is connected to the form, this Privacy Policy should be reviewed so that visitors are told what information is received, why it is used, which service providers are involved and how long it is retained.
4. Technical Information
When you access a website, certain technical information can be processed automatically by your browser, network provider, hosting provider or security services. Depending on the hosting configuration, this may include an IP address, browser type, device type, operating system, requested URL, referral information, date and time of access, approximate network location, server logs and information used to detect errors or suspicious activity.
Technical information can be necessary to deliver pages, maintain security, diagnose failures, protect the website from abuse and understand whether website features are functioning correctly. FindHotelsAU does not use the current front-end code to create a hidden personal profile from these technical details.
Some technical information may be generated by third-party resources loaded by the browser, such as fonts, icon libraries or embedded maps. Those providers may process information under their own privacy terms.
5. Cookies and Browser Storage
FindHotelsAU uses browser storage to remember your privacy choices. The website stores the selected
consent settings in localStorage under the key findhotelsau_cookie_preferences.
This allows the website to remember that you have already made a choice and to restore the selected
categories when you reopen the cookie settings panel.
Browser storage is a technology that allows a website to save small pieces of information on your device. It can serve a similar practical purpose to cookies, although it is technically separate from traditional cookie storage.
Third-party embedded services may use their own cookies, local storage or comparable technologies. Their use depends on the third-party service, its configuration and your browser settings.
6. Cookie Preferences
The cookie settings interface groups technologies into Essential, Preferences, Analytics and Marketing categories. Essential functionality cannot be switched off within the website because it is used to support core interface behaviour and remember the privacy selection.
Preferences, Analytics and Marketing are optional categories. The website does not currently load analytics or advertising tracking scripts through these controls. The settings are structured so that optional services can be connected later without treating consent as automatic.
You can reopen the cookie settings at any time by selecting “Cookie Settings” in the footer. You can also clear saved browser data through your browser, which may cause the privacy panel to appear again on a later visit.
7. How Information May Be Used
Information that reaches FindHotelsAU through an operational communication channel may be used to respond to accommodation enquiries, answer questions about rooms and facilities, discuss accessibility requests, provide information about dining or hotel services, and assist with general stay planning.
Technical information may be used to operate the website, investigate errors, maintain security, prevent misuse and understand whether site features are working as intended. Preference information may be used to respect the privacy settings selected in your browser.
FindHotelsAU should not use personal information for a materially different purpose without providing appropriate information about that use and, where required, an appropriate choice.
8. Third-Party Services
The website may rely on third-party services to provide fonts, icons, maps, hosting, security or other technical functionality. A third-party provider may receive technical information when your browser connects to its servers.
FindHotelsAU does not control the independent privacy practices of third-party providers. Visitors should review the relevant provider's privacy information when they want more detail about how that provider handles data.
If additional third-party tools are introduced, such as analytics, payment, booking, customer-support or marketing services, the website's privacy disclosures and consent controls should be updated to reflect the services actually in use.
9. Embedded Maps
The Contact page includes an embedded Google Maps frame to help visitors understand the Broadbeach location. When the map loads, your browser may connect directly to Google and may disclose technical information such as an IP address, device information and browser information.
Google may use cookies or similar technologies according to its own configuration and privacy practices. FindHotelsAU does not control Google's independent processing. If you do not wish to load embedded map content, you can avoid interacting with the map and use the written address instead.
10. Data Sharing
FindHotelsAU does not sell personal information through this website. Personal information may be shared only where reasonably necessary to provide a requested service, operate supporting systems, protect the website, comply with a lawful requirement or manage a legitimate business process.
Where service providers process information on behalf of FindHotelsAU, they should receive only the information reasonably required for their role and should be subject to appropriate contractual or technical safeguards. Independent third parties may process information under their own terms when you choose to interact directly with them.
Because the current contact form has no network submission handler, information typed into that form is not shared by the form itself.
11. Data Retention
FindHotelsAU aims to retain personal information only for as long as it is reasonably needed for the purpose for which it was collected, for legitimate operational records, or where retention is required by an applicable obligation. Retention periods can vary according to the type of information and the way it was received.
Contact-form entries are not retained on a FindHotelsAU server by the current form implementation because the form does not transmit them. Information sent through other operational channels may be retained for the period reasonably required to manage the enquiry and related correspondence.
Your cookie-preference record remains in browser storage until it is replaced, cleared through the website or removed using your browser controls.
12. Data Security
FindHotelsAU seeks to use reasonable technical and organisational measures appropriate to the website and the information being handled. Security measures may include secure hosting, encrypted connections, access controls, maintained software, restricted administrative access, backups and monitoring for suspicious activity where those systems are in use.
No internet transmission, browser storage system or online service can be guaranteed to be completely secure. Visitors should use reasonable care when sending personal information online and should avoid placing sensitive information into ordinary enquiry fields.
If new systems are added that collect or store personal information, their security configuration should be reviewed before they are placed into active use.
13. External Links
FindHotelsAU may provide links to external websites for convenience or additional information. External websites are operated independently and may have their own privacy policies, cookie practices, security measures and terms of use.
Following an external link means that your interaction is governed by the third party's environment. FindHotelsAU is not responsible for the content or privacy practices of a third-party website merely because a link to that website appears on FindHotelsAU.com.
14. Your Privacy Choices
You can manage optional website preferences through the Cookie Settings link in the footer. You can accept all optional categories, reject non-essential categories or save an individual selection.
Your browser may also allow you to block cookies, delete local storage, restrict third-party content, clear site data or use private browsing modes. Changing browser settings can affect how some website features behave.
If FindHotelsAU holds personal information that you have sent through an operational communication channel, you may contact FindHotelsAU with a privacy-related question or request. The availability and scope of particular privacy rights can depend on the circumstances and applicable requirements.
15. Children's Privacy
FindHotelsAU provides general hotel and travel information that may be viewed by families, but the website is not designed to solicit personal information directly from children. A parent, guardian or responsible adult should handle accommodation enquiries involving a minor where appropriate.
Casino gaming areas referred to on the website are adults-only and restricted to persons aged 18 years and over. The presence of general hotel information for families does not change the age restriction that applies to gaming areas.
16. Changes to This Policy
This Privacy Policy may be updated when website features, communication channels, service providers or information-handling practices change. Material changes should be reflected in the text of this page and the “Last updated” date.
Visitors are encouraged to review this page periodically, particularly before providing personal information, because the technologies and services used by a website can change over time.
17. Contact
Questions about this Privacy Policy or the handling of information associated with FindHotelsAU.com may be directed to [email protected].
When contacting FindHotelsAU about privacy, include enough information to identify the subject of your request without sending unnecessary sensitive information.